shipping and returns

☺Please allow 2-4 days for orders to process and ship

☺ shipping rates are determined by package weight, and size

☺ I am not responsible for lost packages. Once the package is given to the carrier it is their responsibility to get it to you! If it does get lost in the mail, please contact the mail carrier first! 

☺ I am not responsible for damaged products due to shipping. I package each order with care to ensure nothing comes to you broken. However, if it does come to you damaged, email me at beautifulmooncandleco@gmail.com with a picture of your product and the order number and from there I can issue you a refund. 

☺ If you are not satisfied with your order, I will gladly take the product back and issue you a refund as soon as possible (be patient with me on this one, I'm still figuring out the business side of things!)